Productivity analysis of family takaful in Indonesia and Malaysia: Malmquist productivity index approach

Purpose This study aims to investigate the productivity level of family takaful in Malaysia and Indonesia from 2014 2019. Productivity can support corporate sustainability, which is one company’s goals. Design/methodology/approach The measurement this involved applying Malmquist Index (MPI) method. input variables used consisted equity, total expenses investment. output profit investment income. In addition, research orientation intermediation. Findings Throughout period, Indonesian had an average factor change (TFPCH) about 0.945. other words, it did not reach optimal productivity. It more due low value technological (TECHCH). On contrary, companies called productivity, showing a TFPCH 1.041. Again, mainly increase TECHCH efficiency change, but still pure technical change. Research limitations/implications focuses on factors that exist internal companies. Neither micro- nor macroeconomic affect levels have been measured. only analyzed two countries out 11 Southeast Asian region. Practical implications Family use index as bases evaluation managing their resources enhance output. Furthermore, management needs focus innovation delivery services Meanwhile, maintain technology usage operate productively. government both expected actively accelerate growth by producing regulatory products strengthen industry. Specifically, make regulations improvement. Originality/value There much examines takaful’s using MPI. MPI appropriate tool evaluate Thus, improve quality assessing value.